Terms & Conditions

Privacy Policy

Our Commitment to Your Privacy:  Forest Park FX, LLC has a long standing policy of protecting the confidentiality and security of information we collect about our customers.  We will not share nonpublic information about you (“Information”) with third parties outside of our network of future and foreign exchange counterparties and dealers (together, “Counterparties”) without your consent, except for the specific purposes described below.  This notice describes the Information we may gather and the circumstances under which we may share it.

Why We Collect and How We Use Information:  We limit the collection and use of Information to the minimum we require to deliver superior service to you.

What kind of Information we collect:

  • Name
  • Phone Number
  • Email
  • Address
  • IP Address (in some cases)
  • Bank account details (in some cases)

How We Gather Information:  We get most Information directly from you, when you apply for, access and use services offered by us or our Counterparties — whether in person, by telephone or electronically.  We may verify this information or get additional information from consumer reporting agencies or public sources.  This Information may relate to your finances, employment, avocations or other personal characteristics, as well as transactions and interactions with or through our Counterparties, us or others.

How We Protect Information:  Our employees are required to protect the confidentiality of Information and to comply with our established policies. They may access Information only when there is an appropriate reason to do so, such as to administer our products or services. We also maintain physical, electronic and procedural safeguards to protect Information which comply with all applicable laws.  Employees who violate our Privacy Policy are subject to disciplinary process.

Disclosure of Information:  We may disclose any Information to or as directed by our Counterparties or when we believe it necessary for the conduct of our business, or where disclosure is required by law.

Who may we disclose personal information to?

  • Government agencies and regulators as required by law or regulation to which the company is subject
  • Auditors, accountants, lawyers, banks and other professional service providers the company retains to operate
  • Any third party where such disclosure is required in order to enforce or apply with our terms and conditions

Information may be disclosed for audit or research purposes, to attorneys or other professionals, or to law enforcement and regulatory agencies, for example, to help us prevent fraud.  In addition, we may disclose Information to third party service providers (i) to enable them to provide business services for us or our Counterparties, such as performing computer related or data maintenance or processing services for us or our Counterparties, (ii) to facilitate the processing of transactions requested by you, (iii), to assist us in offering products and services to you or (iv) for credit review and reporting purposes.  Except in those specific, limited situations, without your consent, we will not make any disclosures of Information to other companies who may want to sell their products or services to you.  For example, we do not sell customer lists and we will not sell your name to a catalogue company.  It is Forest Park’s policy to require all third parties other than our Counterparties, which are to receive any Information to sign strict confidentiality agreements.

What are cookies and why do we collect them?

We use cookies to store and collect information about your use of our Website. Cookies are small text files stored by the browser on your equipment’s hard drive. They send information stored on them back to our web server when you access our Website. These cookies enable us to put in place personal settings and load your personal preferences to improve your experience.

To Whom This Policy Applies:  This Privacy Policy applies to current and former clients of Forest Park FX.

Access to and Correction of Information:  If you desire to review any file we may maintain of your personal Information, please contact us.  If you notify us that any Information is incorrect, we will review it.  If we agree, we will correct our records.  If we do not agree, you may submit a short statement of dispute, which we will include in future disclosures of the disputed Information.  Information collected in connection with, or in anticipation of, any claim or legal proceeding will not be made available.